Can I refund my contributors?

Yes! You can issue refunds to your contributors before and after you've tilted with our nifty refund feature.
 
While your tilt is still active:
1. Log in and go to your tilt page.
2. Click 'Edit and Manage' if it’s not already visible.
3. Select 'View, Contact, or Refund' next to 'Contributions' in the middle of the management dashboard.
4. Find the contributor(s) you want to refund and check the box next to their name(s).
5. Choose 'Refund'.
 
The funds will return to the contributors' cards in 5-7 business days. You'll still be able to see their names in the contributor list for record-keeping purposes, but they'll be crossed out to avoid any confusion. 

Note if there's a pending early payout in progress, your refund(s) may not go through successfully at first. Don’t fret. Just wait 10 minutes and try again.

 
After your tilt has closed:
Please note that if the funds have already been transferred to your bank account, the money can no longer be refunded through the site.
 
 
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