I'm getting a refund but the card I used expired or was cancelled - what should I do?

Rest assured we'll make sure the refund gets to you safe and sound.

If the card is expired or cancelled, your new card will be credited with the refund. If you don't have a new card, the bank will usually send the refund to your bank account. If neither of these scenarios is possible, our payments processor will alert us so we can write you a check if need be. Please keep an eye on your account and let us know if you don't receive it in 4-5 business days.

If you need to reach us for any reason, use this form.

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