If we can’t verify your identity with the last 4 digits or if you’re moving large amounts of money, we require your full 9-digit Social Security Number before releasing funds.
This is because payments regulation laws require more extensive identity verification for specific payments. This is usually for payments above a certain minimum, but it can also happen when it's unclear who the money is going to or coming from. These are called "Know Your Customer (KYC)" laws.
We know that entering that information anywhere on the Internet can make people nervous, which is why we use the highest-level security available to encrypt this information, so no person will ever have access to this information.
If you need to reach us for any reason, use this form.