My ID was rejected. Why’s that happening?

There are a few reasons why your ID might not get verified:

You need to take a different picture of your ID.

  • It’s black and white. (Your ID needs to be in color.)
  • It’s cut off. (Your ID needs to be a full image from edge to edge.)
  • It’s blurry. (Your ID needs to be readable.)
  • It doesn’t have your address or date of birth on it. (This information needs to be on the ID to match up with the information you entered.)

You need to take a different picture altogether.

  • It’s not your ID. (The ID needs to match the name, address, and date of birth that you entered in your Payout Info)
  • It’s not an ID at all. (The ID needs to, well, be an ID. A selfie, although attractive, doesn’t work for us.)

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