There are a few reasons why your ID might not get verified:
You need to take a different picture of your ID.
- It’s black and white. (Your ID needs to be in color.)
- It’s cut off. (Your ID needs to be a full image from edge to edge.)
- It’s blurry. (Your ID needs to be readable.)
- It doesn’t have your address or date of birth on it. (This information needs to be on the ID to match up with the information you entered.)
You need to take a different picture altogether.
- It’s not your ID. (The ID needs to match the name, address, and date of birth that you entered in your Payout Info)
- It’s not an ID at all. (The ID needs to, well, be an ID. A selfie, although attractive, doesn’t work for us.)
If you need to reach us for any reason, use this form.